By email: Send the completed claim form(s)m. with all supporting document(s) to travel.claims@axa.com.hk 24-hour Emergency Assistance Hotline Telephone: (852) 2861 9285 If you wish to contact us from abroad, please ring 00353 1 858 3200. Lines are open 24 hours a day, every day. Claims should be made upon your return home … To find out how insurance policies respond, please visit our information hub. If you have to make a claim you may already be under some stress. If you, or anyone insured on your policy, has an accident or falls ill while abroad, contact our emergency medical assistance service – they have the medical expertise, contacts and facilities to help you. When you buy an insurance policy, you're buying a promise. Please call your dedicated claim handler, their phone number is noted on the "Next Step" letter posted to you after the claim was registered. Contact AXA Assistance USA: General Inquiries for Travel Assistance, Healthcare and Network info@axa-assistance.us (312) 935.3500 ; To purchase a Travel Insurance Plan What is professional indemnity insurance? Please quote our reference number when corresponding with us. Report a claim online. File A Claim. AXA in the Gulf. Call costs may vary depending on … Call the number on the back of your Card if you receive your travel insurance through your American Express Card. Standalone Breakdown Cover, Life Cover, Pet and Travel Insurance are provided on behalf of Co‑op Insurance Services. The insurance benefits in the Silver, Gold and Platinum plans are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio. In the Gulf region, AXA has been present for more than 68 years, offering a wide range of insurance products and services for corporate, SME and individual customers. Co‑op Insurance Services acts as an Introducer for Business Insurance. Help and support with your travel insurance. How long will my claim take? If you would like to track the progress of your claim please login to your MyAXA account for an immediate update. OTB refunded hotel but as flight was with Ryanair they refused to refund. Travel Insurance Claims. All rights reserved. Giving us all the relevant information for your claim can really speed things up. You can track/manage your claims using the reference number provided to you by email and SMS when you when you submitted the claim through MyAXA or through our claims retrieval page. If you've had a travel insurance claim turned down by AXA Insurance over COVID double check your claim In short - My daughter booked holiday with On The Beach - ended up being cancelled. If you have to make an insurance claim, it can be a very stressful time, especially when your life’s already busy. You can make a claim with the insurer by calling 0345 603 1839 (lines open 24/7) if you’re in the UK. Travel Insurance Claims. AXA, one of the largest global insurers, is a worldwide leader in Insurance and Asset Management with a purpose of empowering people to live better lives. AXA, one of the largest global insurers, is a worldwide leader in Insurance and Asset Management with a purpose of empowering people to live better lives. With AXA XL's global footprint, culture of service and unparalleled expertise, we'll be there for you -wherever and whenever you need us. Benefits are administered by AXA Assistance USA, Inc. (in California, doing business as AXA Assistance Administrators, License Number … AXA in the Gulf. navigate_next. Our claims officer is reviewing your submission and will update your claim status in 14 working days' time. Travel Insurance. Make a travel insurance claim. Co‑op Insurance Services is a trading name of Co‑op Insurance Services Limited; registered in England and Wales with registration number 4390. Contact AXA Assistance USA: General Inquiries for Travel Assistance, Healthcare and Network info@axa-assistance.us (312) 935.3500 ; To purchase a Travel Insurance Plan. Our claims officer is reviewing your submission and will update your claim status in 14 working days' time. So, to make things easier for you, we’ve created this handy guide to show you how you go about making a claim. Existing claims. Qualifying Deferred Annuity Policy (QDAP). File A Claim. Do you want to initiate a claim on your…. AXA Singapore is one of the world's leading insurance companies. Windscreen claim. If you have any questions on Group Disability Claim, please do not hesitate to contact our customer service representatives at (852) 2519 1166 or email us by eb.claims@axa.com.hk for more information. UAE. AXA travel insurance contact number. 1.9% * of our travel insurance policy holders needed to make a claim in the last year, with an average claim pay out of £855 *. We can’t control the weather but we can take precautions to lessen its impact. New claims 01 858 3200 or 1890 24 7 365. Services provided by AXA Travel Insurance. If you don’t have a MyAXA account you can track your claim online through ManageYourClaim.. Log in to your AXA Account and check your policy documents to make sure you’re covered for your particular claim. Thank you for your online Travel Claim notification. Make sure you take the right precautions. The insurance benefits in the Silver, Gold and Platinum plans are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio. Our Claims Promise. Tel: 1800 880 4888 (Within Singapore) / +65 6880 4888 (International) But, we’ll try and make the experience as fast as possible for you—for some claims, we can pay out in 24 hours. navigate_next. Our comprehensive Travel Insurance products are designed to meet all your travel needs. We paid over 91.8% of customers’ home insurance claims in the last year 1. Submit a claim … Provides innovative insurance solutions for both personal and business needs. If you have any questions on Employee Benefits, please do not hesitate to contact our customer service representatives at (852) 2519 1166 for more information. Tracking your claim. SUBMIT REQUEST. Log in to your AXA Account and check your policy documents to make sure you’re covered for your particular claim. All rights reserved. Our comprehensive Travel Insurance products are designed to meet all your travel needs. We paid over 94.2% of customers’ travel insurance claims in the last year *. 1 Data relates to personal Motor insurance claims for policies underwritten by AXA Insurance UK plc from April 2019 to March 2020 inclusive. Copyright ©2020 AXA Hong Kong. If you wish to contact us from abroad, please ring 00353 1 858 3200. SmartTraveller Plus is underwritten by AXA General Insurance Hong Kong Limited (the Company), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. about how to protect yourself from flooding, about how to protect yourself from freezing conditions, about how to protect yourself from storms. Co‑op Insurance Services is a trading name of Co‑op Insurance Services Limited; registered in England and Wales with registration number 4390. Making a public liability insurance claim, Channel Islands and Isle of Man Health Insurance. AXA, one of the largest global insurers, is a worldwide leader in Insurance and Asset Management with a purpose of empowering people to live better lives. How to make a home insurance claim. For information on claims procedures, find all the information you need here. 2. If you’d like help understanding your diagnosis or the treatment you’re getting, our Health at Hand experts are on hand to support you. How would you cope? Important notes: For Medical emergencies, contact us immediately on +971 44294003 to ensure quick coverage confirmation with the medical provider. OTB refunded hotel but as flight was with Ryanair they refused to refund. I have an upcoming trip; I'm looking to buy travel insurance; I need to make a claim; I am currently on a trip; For the latest information regarding our opening times, please visit AXA Insurance on the AXA Insurance Twitter page or the AXA Insurance Facebook page. Ref: AA Travel Insurance. AXA Singapore Data Use Statement Your privacy is important to us and we are committed to ensuring that our collection, use and/or disclosure of your personal data is in compliance with the Personal Data Protection Act 2012, its subsidiary legislation and the guidelines … Got comprehensive car insurance with AXA directly? Benefits are administered by AXA Assistance USA, Inc. (in California, doing business as AXA Assistance Administrators, License Number … We offer cover for: Loss of Personal Baggage, Personal Money & Passport. We Provide innovative insurance solutions for both personal and business needs. If you've had a travel insurance claim turned down by AXA Insurance over COVID double check your claim In short - My daughter booked holiday with On The Beach - ended up being cancelled. AXA General Insurance Hong Kong Limited (i.e. AXA is committed to making claims clearer. No matter what type of AXA travel insurance (full page coming soon) you have, the contact process and number is the same. When you buy an insurance policy, you're buying a promise. We’ll keep you updated using the contact details you gave us when you made your claim. And we get that, that’s why we’re committed to making the claims experience clearer and easier for you. Alternatively, you can call us on 1890 24 7 365. However, timescales will vary depending on the kind of insurance claim you need to make and its complexity. Continue an existing claim ... Start a new claim. Whether you're making a claim, or worried about a situation that could lead to a claim, it’s important to know what is and isn’t covered. At AXA we offer support, a fast response and help you get back to normal as soon as possible. You’ll need to have your policy number, and keep incident details to hand such as dates, reference numbers and receipts, and we’ll guide you through the rest. AXA Cooperative Insurance Company is a Saudi Joint Stock Company with a paid up capital of SR. 500,000,000 8641 Nasr Ibn Sayyar– Al Wizarat Dist. Call 800 AXA (292) Sun - Wed: 8am - 8pm Sat & Thu: 8am - 5pm Contact us AXA Branches. AXA in the Gulf. Non-emergency medical assistance claims. If anyone insured under your travel policy has an illness, injury or accident and you need to make a claim for costs which you think will be over £300, you need to call our emergency medical helpline on +44 (0)1737 815 626. In the Gulf region, AXA has been present for more than 68 years, offering a wide range of insurance products and services for corporate, SME and individual customers. Simply choose your specific product from the icons below, and you’ll find the quickest way to make your claim. Copyright ©2020 AXA Hong Kong. Global Elite Health Plan / Executive Health Medical Plan, AXA WiseGuard Medical Insurance Plan / Smart Medicare / Smart Start Medical Insurance, Smart Medical / HealthPak / HealthSure Hospital Income Plan / MediPartner Health Plan / Hospitalisation Benefit, Smart Medimoney / AXA WiseGuard Medical Insurance Plan / AXA WiseGuard Pro Medical Insurance Plan / Cancer Therapy Insurance / Cancer and Stroke Therapy Insurance, Group Medical Insurance / SmartCare Entrepreneur / SelectCare / CORProtect / InternationalExclusive, SmartCare Shield / SmartCare Prime / Personal Accident, Extra Care / Comprehensive Accidental Risk / Accident Protector, Disability income Protection / Income Protector / Waiver of Premium Supplement. the merchant) is located in Hong Kong. Call our 24 hour hotline 1800-880 4741 for a tow truck or for further advice on the accident If you have already registered your claim by post or by telephone, please contact AXA Customer Service to discuss further. The last thing you need after your home’s been damaged, is the stress of trying to find out what you need to do next. Make a travel insurance claim. Give them a call day or night on 0800 003 004. Healthcare plans that are designed to suit a range of different needs, whether for yourself, your family or the health of your employees. Alternatively, you can call 0330 024 1306. Please quote our reference number when corresponding with us. We offer cover for: Loss of Personal Baggage, Personal Money & Passport. Coronavirus (COVID-19) is affecting people’s health, travels and businesses. Contact the emergency medical assistance service on +44 (0)1737 815626… Please note that you may experience some delay during our peak season from July – August and from December – January. Call 800 AXA (292) and one of our customer service representatives will guide you through your claim. In the guides below we've provided tips and advice on some safety measures you can take to reduce potential damage on the road, in your home and how to prepare your business. Choose your insurance product from the icons above and you’ll find all the information you need to make a claim. Please note that the Employee Benefits coverage for staff differs from one company to another. You can also log your claim with AXA online here. Know More About AXA Group. Exchange particulars of involved parties including Name, NRIC/FIN number, Phone number, Address & Insurance Company; Take note of the vehicle numbers; Take digital photographs of all involved 3rd party vehicles & the accident scene; Call Our Hotline . Talk to someone in your local branch Call costs may vary depending on your service provider Storms, flood and freezing conditions can have a devastating effect on our homes and other property. To see just what you’re covered for, log into your AXA account using the button below and check your policy documents. AXA Singapore is one of the world's leading insurance companies. Storm brings more than travel chaos; it can still cause expensive damage to your home leaving homes without power and water. 8 Shenton Way, #24-01 AXA Tower, Singapore 068811. Please have your membership number at hand – this is your sort code and account number. Protect your van, no matter whether you use it for work, deliveries or family trips. 2. travelplan@axa-assistance.us ; Collect (312) 935.1718; 8am-7pm Central Time, Monday - Friday; Visit us anytime at www.axatravelinsurance.com for quotes and to purchase a plan. Call 800 AXA (292) and one of our customer service representatives will guide you through your claim. AXA Business Insurance is designed to keep your business running, whatever lies ahead. If you have any questions on Employee Benefits, please do not hesitate to contact our customer service representatives at (852) 2519 1166 for more information. The number to ring in a medical emergency is also the same no matter what country you are in. 2 Subject to availability. 3 door 1 litre manual car provided whilst your car is being repaired by our approved repairer, or max 14 days for theft or total loss. The number to ring in a medical emergency is also the same no matter what country you are in. If you would prefer to speak to somebody about your claim you can call us on 1890 24 7 365, but please be aware that wait times may be longer than usual. ... For claims requests: 1. Please note that you may experience some delay during our peak season from July – August and from December – January. With AXA XL's global footprint, culture of service and unparalleled expertise, we'll be there for you -wherever and whenever you need us. ... As an AXA policyholder, you're eligible to get a free legal consultation from AXA's legal advisors. In case of theft, you should provide a written proof from the Police at your destination stating the incident and the stolen items. You’ll need to have your policy number, and keep incident details to hand such as dates, reference numbers and receipts, and we’ll guide you through the rest. Thousands of people suffer from burst pipes each winter and plummeting temperatures are the biggest cause. Riyadh 12622 – 3756 P.O Box 753, Riyadh, 11421 Saudi Arabia, Tel: 8001160020 If you have any questions on Group Life Claim, please do not hesitate to contact our customer service representatives at (852) 2519 1166 or email us by eb.claims@axa.com.hk for more information. Co‑op Insurance Services acts as an Introducer for Business Insurance. When you go to your specialist appointment, give your specialist your AXA Health membership number and the authorisation number we’ve given you. To report a travel insurance claim please call the AXA Assistance Claims Centre on: From Ireland - 01 431 1204 Outside of Ireland - 00 353 143 11204. In the Gulf region, AXA has been present for more than 68 years, offering a wide range of insurance products and services for corporate, SME and individual customers. Thank you for your online Travel Claim notification. No matter what type of AXA travel insurance (full page coming soon) you have, the contact process and number is the same. Standalone Breakdown Cover, Life Cover, Pet and Travel Insurance are provided on behalf of Co‑op Insurance Services. Our Claims Promise. Let us assist you in making a claim, and discover the convenience of Emma by AXA online claims service! ... For claims requests: 1. Please call the number below: 01737 815 084 Talk to someone in your local branch. Please call the number below: +44 (0)345 850 5193 Legal claims. With AXA Landlord Insurance, we make protecting property simple. Our promise is to deliver an exceptional claims experience. Travel Insurance. SmartCare Shield / SmartCare Prime / Personal Accident. Extreme weather conditions have become an all too common part of life in Britain these days. Individual Insurance Plan. If you’re outside the UK, call the 24-hour assistance helpline on +44 1633 815 819.
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