The room is big and comfortable with nice beds.”. There are more repeat guests here than most other properties. Very nice room for the price. After a review has been submitted, you can modify it by contacting Booking.com customer service. As always we completely enjoyed our visit. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Your question will be published on Booking.com after it's approved and answered. You have to wear a mask in public areas and when ordering at the bar.The food was very good - the Mexican restaurant was outstanding. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. With our best wishes we remain, Hotel Riu Palace Mexico Online Reputation Manager. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. It is great to hear that our team was able to create this wonderful experience for you! We appreciate you sharing this wonderful feedback with the world. Restaurant in hotel very good and moderately priced. You can only leave a review within 28 days after check-out. We travel quite a bit and we never stay in the same resort twice, but I would stay here again. Nice restaurant. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. We've sent you an email so you can confirm your subscription. Gave me directions how to get to main bus station and repeated them to taxi driver. It has three patios surrounded by porticos, indoor sanitary facilities, fountains and gardens. Airport shuttle. The birds issue is genuine but also expected in a tropical place like ours were according to Birdlife International, over 1,000 bird species live in Mexico, which is more than 10 per cent of the world´s bird population. Read more. The hotel has 434 comfortably furnished rooms with free Wi-Fi and offers many amenities. Don’t include any personal, political, ethical, or religious commentary. Reasonably located between airport and downtown. See more questions & answers about this hotel from the Tripadvisor community. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Occupation Date: Classic Maya (250â800 CE) Features: Palace buildings, courtyards, sweat baths, Pakal's throne room, reliefs, and painted stucco murals. The staff was super hospitable!”, “Very nice room for the price. WiFi, parking, and an airport shuttle are free at this hotel. The word is derived from the Latin name palÄtium, for Palatine Hill in Rome which housed the Imperial residences. This all-inclusive resort for couples, families, and groups rests beside the glistening turquoise waters and powdery white sands of Playa del Carmen, a destination known for its laid back charm. Welcome to Park Royal Mazatlán Park Royal Mazatlán is small and private. The bedrooms ha⦠WiFi is available in all areas and is free of charge. Whoops! Restaurant in hotel very good and moderately priced. The accommodation is provided with 68 air-conditioned rooms. Built on three different levels, the city follows the contours of the local terrain, and many of the limestone temple structures are built on natural hills. Overall the food was delicious and the staff was friendly. Palenque, with over 1,000 different structures, was one of the most densely populated of all Maya cities⦠Yes, it offers wheelchair access and facilities for disabled guests. Questions and answers should be property- or room-related. Most European languages have a version of the term (palais, palazzo, palacio, etc. Check your booking confirmation email to find your booking number and PIN. Error: Day and evening entertainment, as well as Pacha discotheque. Book an all inclusive vacation package with Travel By Bob today & save up to 50%! The resort is pretty long so if you are in room 1050...prepare to walk a bit to the front desk (where the restaurants are located) The A/C doesn't really blow cold air but the fan makes up for it. our employees are helpful and hard working. You'll receive an email as soon as the property answers your question. The location is ideal due to its proximity to Cancun Airport CUN (55 km) and Playa del Carmen (2 km) and invites you to explore the area. ⦠Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? Today, the palace mostly serves as a museum although it is used by the Thai royal family on certain occasions, like state visits and royal ceremonies so it remains a working palace. The food was pretty decent compared to the previous 5 star hotel we were at previously. The 24-hour All Inclusive Hotel Riu Palace Mexico opens all year round, located on the Playa del Carmen beach, on the Playacar residential estate, along with the Hotel Riu Palace Riviera Maya, Riu Playacar, Riu Yucatan and the ClubHotel Riu Tequila. Avenida Xaman-Ha, Manzana 3, Lote 4 Condominio Playacar, Playa del Carmen 77710 Mexico, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, We decided to spend 5 days at this hotel. We went for a week in July. Nice looking pool area.”, “The bed was great but not the pillows and the wifi was not provided”, “We love this spot. Excellent location – show map, Excellent location – rated 9.2/10! If your plans change, you can cancel free of charge until free cancellation expires. In a secluded Riviera Maya beach setting just steps away from a golf course and five minutes north of Playa del Carmen, it is the perfect sanctuary for your vacation in paradise with family and friends. An ocean of fun is waiting for you. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and ⦠The staff members are wonderful all around from the Chef's to the entertainment by the pool to the front desk. Guests loved walking around the neighborhood! The room is big and comfortable with nice beds. Bathroom features (shower, bathtub, etc. Hotel Personnel very friendly and helpful. If you lack the occupancy and revenue to offer safe and quality service to your guests due to covid-19, close and repair the place. If you love art, youâll be blown away by the epic Diego Rivera murals ⦠and the gorgeous architecture is not too shabby either. Perfectly located for quick and easy access to the airport. As you mentioned. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Experience the Royal Suites Yucatan by Palladium in beautiful Riviera Maya, Mexico. The suites also feature a dining area, living area and spa bath. During times of uncertainty, we recommend booking an option with free cancellation. Featuring a swimming pool with hot tub, a gym and free Wi-Fi throughout, the Royal Palace is located 3.4 mi from the Hermosillo Town Center. In room safe and frig.”, “Location was great, the hotel is beautiful and very clean. Covid - The, were checking temperatures and you had to wear a mask when entering restaurants but at times once in some people forget to put their mask back on when getting their food. You can request this in the next step. Children 12 and above are considered adults at this property. The majority of staff was very nice. Cancellation and prepayment policies vary according to accommodations type. We have more than 70 million property reviews, all from real, verified guests. I believe this has been my 18th or so stay at this resort. You can be assured that we have taken notice of the described positive and negative points. Again the customer service was superb. After their trip, guests tell us about their stay. Palacio del Virrey (Palace of the Viceroy), also known as Casa Real de los Virreyes (Royal House of the Viceroys) is the early name of the National Palace of Mexico, current seat of the federal executive branch. The people are friendly and helpful. Looking for more info? We love this spot. National Palace Mexico City Free private parking is possible on site (reservation is not needed). – This Cancun hotel is located on a private 1,500 feet stretch of beach on the Caribbean Sea. Free! While we regret to read that your first impression of the hotel has not lived up to your expectations, we are very surprised to hear about the safety. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Delicious home-style Mexican food with high Yelp and Trip Advisor ratings. Booking.com’s role is to be a feedback distributor for both guests and properties. 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